Hawaii Child Support Enforcement Agency
Information is current as of September 29, 2023.
FOR ACCOUNT INFORMATION AND CUSTOMER SERVICE:
Call (808) 207-9915
Out of state callers may call toll-free at (888) 314-0037.
Call Center transfers only Monday - Friday.
MAUI WILDFIRES:
Our thoughts go out to all those affected by the tragedy on Maui, and we are here to help. If you have been impacted by the wildfires on Maui and you need assistance with your child support case, please reach out to us at (808) 692-7144. CSEA may be able to assist you with:
- Updating your address
- Providing your PIN and access code so you can get case specific information
- Modifying your child support because you have lost your job or have another change in circumstances
- Replacing your ReliaCard so that you can continue to receive your child support payments
CONTINUING EDUCATION:
The Child Support Enforcement Agency recently sent out notifications requesting proof of continuing education.
To ensure continued support, please send the proof as soon as possible.
For more information, please click here
FOR IN-PERSON APPOINTMENTS:
In order to maintain social distancing and to ensure your health and safety, CSEA has implemented procedures to limit the number of customers in the office as we service the public.
OAHU Office: OAHU Appointment Scheduler
or call (808) 208-1275 (7:45am-4:30pm)
MAUI Office: MAUI Appointment Scheduler
or call (808) 243-5088 (7:45am-4:30pm)
FOR CHILD SUPPORT PAYMENT OPTIONS:
At the end of November 2023, you will no longer be able to access your case at this website. Click this link to create an account and access more data: New Customer Portal
To request your PIN and Access Code, please contact Customer Service.