Hawaii Child Support Enforcement Agency

Welcome to our new Child Support Account Information System. This system is available 24 hours a day. Information is current as of October 18, 2018.

Our toll free number is currently not available. Please call 808-692-8265 for customer service. Long-distance charges may apply. Thank you for your patience and understanding.

The Kaua’i Branch is moving! We will open on October 29, 2018 at 4370 Kukui Grove St, Suite 204 in Lihu'e. Until then, you can visit us at our current location, 4180 Rice St, Suite 104, from 9 am to 3 pm on weekdays.

Effective November 4, 2009, the Hawaii Child Support Enforcement Agency (CSEA) mandated electronic payments pursuant to Section 576D-10(c) of the Hawaii Revised Statutes. All custodial parents not receiving their payments by direct deposit will be automatically set up with a U.S. Bank ReliaCard. For more information about the U.S. Bank ReliaCard, click here.

If you would like your payments deposited to a bank account, you may request the Direct Deposit Authorization Form anytime by calling customer service and selecting the Forms option. You can also request the form by speaking to a customer service representative between the hours of 9 a.m. and 3 p.m. on State business days.


Forgot Access Code?

To request your PIN and Access Code, please contact Customer Service.