Hawaii Child Support Enforcement Agency

Welcome to our new Child Support Account Information System. This system is available 24 hours a day. Information is current as of January 24, 2021.

In order to maintain social distancing pursuant to Governor Ige’s Executive order and to ensure your health and safety, beginning June 15, 2020, CSEA will be implementing new procedures as we open our doors to the public. In order to limit the number of people in the office, our Oahu and Maui customer service staff will provide in-person services on an appointment basis. Our Hilo and Kauai offices will resume normal customer services.

FOR GENERAL CUSTOMER SERVICE, please call 808-692-8265 Monday through Friday. Neighbor islands and out of state callers, may call toll-free at 1-888-317-9081.

FOR IN-PERSON APPOINTMENTS ONLY with our Oahu and Maui representatives - please call Monday through Friday between 7:45 a.m. and 4:30 p.m.: OAHU Office: (808) 208-1275 MAUI Office: (808) 243-5088

Child Support Payment Options

1. Submit a check or money order to:
Child Support Enforcement Agency
Statewide Disbursement Branch
P.O. Box 1860
Honolulu, Hawaii 96805-1860

2. For other payment options, including credit card and MoneyGram payments, visit the CSEA website for instructions. Please note that there may be a delay in processing and a service fee will be charged.

Stimulus Payments under the CARES Act
Please see information at the following link: http://ag.hawaii.gov/csea/covid-19-stimulus-payments

Forgot Access Code?

To request your PIN and Access Code, please contact Customer Service.