Hawaii Child Support Enforcement Agency

Welcome to our new Child Support Account Information System. This system is available 24 hours a day. Information is current as of January 18, 2019.

Effective November 4, 2009, the Hawaii Child Support Enforcement Agency (CSEA) mandated electronic payments pursuant to Section 576D-10(c) of the Hawaii Revised Statutes. All custodial parents not receiving their payments by direct deposit will be automatically set up with a U.S. Bank ReliaCard. For more information about the U.S. Bank ReliaCard, click here.

If you would like your payments deposited to a bank account, you may request the Direct Deposit Authorization Form anytime by calling customer service and selecting the Forms option. You can also request the form by speaking to a customer service representative between the hours of 9 a.m. and 3 p.m. on State business days.

If you are affected by the federal shutdown, please contact us at Customer Service.


Forgot Access Code?

To request your PIN and Access Code, please contact Customer Service.